Last updated: January 2024
1. Our Commitment to GDPR
cobalt-ravine is committed to ensuring full compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take your privacy seriously and have implemented comprehensive measures to protect your personal data.
2. Data Controller
cobalt-ravine acts as the data controller for personal information collected through our website and services. We determine the purposes and means of processing your personal data in accordance with applicable data protection laws.
Contact details:
cobalt-ravine
47 Park Square East
Leeds, LS1 2NL
United Kingdom
Email: [email protected]
3. Lawful Basis for Processing
We process personal data only when we have a lawful basis to do so. Our processing activities are based on:
- Consent: When you have provided clear consent for us to process your personal data for specific purposes
- Contract: When processing is necessary to perform our contractual obligations to you
- Legitimate Interests: When we have a legitimate business interest that does not override your fundamental rights and freedoms
- Legal Obligation: When processing is required to comply with a legal duty
4. Your Rights Under GDPR
The GDPR provides you with specific rights regarding your personal data:
4.1 Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
4.2 Right to Rectification
If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct or complete it.
4.3 Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.
4.4 Right to Restrict Processing
You have the right to request that we limit the way we use your personal data in certain circumstances.
4.5 Right to Data Portability
Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
4.6 Right to Object
You have the right to object to the processing of your personal data in certain circumstances, particularly where we process data based on legitimate interests.
4.7 Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significantly affect you.
5. How to Exercise Your Rights
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. In complex cases or where we receive numerous requests, this period may be extended by a further two months, in which case we will notify you.
We may request proof of identity before processing your request to ensure the security of your personal data.
6. Data Security Measures
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Secure storage of personal data
- Access controls limiting who can view personal data
- Regular review of our data processing practices
- Staff training on data protection obligations
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are determined based on:
- The nature of the personal data
- The purposes for processing
- Legal and regulatory requirements
- Legitimate business needs
8. International Data Transfers
We primarily process personal data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
9. Data Breach Notification
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
10. Complaints
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We encourage you to contact us first so we can attempt to resolve any concerns you may have.
11. Updates to This Information
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.